Perceived Organizational Support and Organizational Justice as Predictors of Organizational Citizenship Behavior: Mediating Role of Employee Engagement

Manyi Su; Hon Tat Huam

doi:10.26689/ssr.v7i7.11603

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12 August 2025

Perceived Organizational Support and Organizational Justice as Predictors of Organizational Citizenship Behavior: Mediating Role of Employee Engagement

Manyi Su, Hon Tat Huam

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¹ Infrastructure University Kuala Lumpur, Selangor, Malaysia,

² City University of Macau, Taipa, Macau,

ssr 2025 , 7(7), 68–77; https://doi.org/10.26689/ssr.v7i7.11603

© 2025 by the Authors. Licensee: Bio-Byword Scientific Publishing Pty Ltd, Australia. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution 4.0 International License ( https://creativecommons.org/licenses/by/4.0/ )

Abstract

In response to growing interest in the role of organizational factors in employee behavior within China’s new energy vehicle (NEV) industry, this study investigates how Perceived Organizational Support (POS) and Organizational Justice (OJ) influence Organizational Citizenship Behavior (OCB) among employees in private NEV companies in Guangzhou. It also examines the mediating role of Employee Engagement (EE) and the moderating effect of gender in these relationships. A quantitative approach was employed, using purposive sampling to collect 217 valid questionnaires from industry-experienced employees. Data analysis was conducted using SPSS version 27, applying descriptive statistics, reliability and validity tests, correlation analysis, and regression-based mediation analyses. The results reveal that both POS and OJ significantly and positively affect OCB. EE partially mediates these effects, underscoring its role in strengthening the link between organizational factors and employee behavior. These findings provide theoretical insights into the mechanisms driving citizenship behavior in the NEV sector and offer practical guidance for managers to enhance employee engagement and foster a supportive, fair organizational climate.

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